Despite these complaints, Penske’s reviews trend much more positively than any other moving truck company. Several Penske customers have reported issues like poor customer service and dirty trucks-all of which are common grievances in the truck rental industry. Penske offers five truck sizes to fit moves of all sizes. CHALLENGER RENTALS INC is an carrier operating under USDOT Number 2011884 an MC Number. Of course, Penske has its fair share of negative reviews. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. 3 Penske Truck Leasing and Logistics logo. Are most customers satisfied with the company, or do reviews trend negative? Do most negative reviews touch on the same complaints? If so, those complaints should probably be taken more seriously. From Business: Penske Truck Rental provides one. Instead, check for patterns in customer reviews. Keep in mind that the rental price will include unlimited mileage for mid-sized and long-distance moves. īecause of this, you shouldn’t let a handful of negative reviews alarm you too much. For one thing, people are far more likely to post a review when they’ve had a negative experience than when everything goes well. Now, customer reviews aren’t the most reliable source of information. On average, the company’s ratings from customers are a whole star rating over other moving truck companies. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors.
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